Shipping policy

Shipping Rules & Policy

Orders may be shipped to a home or place of business.

We cannot ship to PO Boxes, hotels, motels, or resorts.

International Orders: Shipping charges paid during checkout cover transportation of your order to your country’s customs authority. Import duties, tariffs, VAT, taxes, brokerage fees, and other customs charges are not included in your shipping charges or order total.

These charges, if applicable, are determined by your country’s customs authority and are the responsibility of the recipient. We are unable to estimate, collect, reimburse, or otherwise cover these charges.

If an international shipment is refused because import duties, taxes, tariffs, customs charges, or other applicable fees are not paid, any return shipping charges, customs fees, carrier fees, or related costs may be deducted from any eligible refund. Original shipping charges are nonrefundable.

A signature may be required for some UPS and USPS shipments.

Orders generally require 2–5 business days for processing and may be shipped in more than one package.

Please inspect your order carefully upon delivery. Claims for damaged or missing items must be reported within five business days of receiving the merchandise.

Shipping Terms: Once a package has been accepted and scanned by UPS or USPS, it is in the carrier’s possession and outside of our direct control. If a package is lost or damaged in transit, we can assist with filing an insurance claim.

If a package is stolen after delivery, the recipient will need to file a police report. We do not provide replacements or refunds for packages marked as Delivered by the carrier.