Return period
14 days from the date of received.
How to Return an Item for Credit
-Contact Custom Brackets at info@custombrackets.com for RA request.
-Include a copy of the Custom Brackets original sales receipt.
-All merchandise must be in original packaging, same condition as sold, including all accessories.
Rules
-All returns MUST have a RA (return authorization) Credit Form issued by Custom Brackets.
-Credit returns must be received within 10 business days from Credit Issue Date.
-Credit will not be issued without proper documentation enclosed and will be returned back to customer.
-Credit will be issued within 5-7 business days from receipt of merchandise.
-Custom Brackets reserves the right to refuse the return or charge a restocking fee of 15%.
-Refunds on returned merchandise will only be credited to the account charged for the purchase.
-The amount refunded will include the price of the merchandise and taxes were accessible.
-Refunds will not include shipping costs.
-For your protection, insure the package and ship via a traceable method.