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Warranty Repair is Free - Prepaid Return Shipping Required (SEE BELOW **)

International Customers (Learn more)
Your country may charge import duties, taxes, tariffs, or customs fees that are not included in your order total.

** 1st Year Warranty

Proof of purchase with a Return Form is required to receive shipping back to the customer at no charge. (Shipped within the USA)
International customers please contact us at info@custombrackets.com for shipping cost.

Link to the PDF - Return Form: Return address is on the form.

After the 1st year all shipping charges will be paid by the customer as noted below.

 

** After 1st Year

Custom Brackets does not cover shipping costs for repairs. 
Please prepay return shipping for the repaired product by adding to cart for payment.

$12.00 for USPS Priority Mail. (Shipped within the USA)
International customers please contact us at info@custombrackets.com for shipping cost.

Repairs may take 5-10 business days 

Shipping label and return form is required for each bracket being returned.

Link to the PDF - Return Form: Return address is on the form.  

Please call 440-810-1199 or email info@custombrackets.com to let us know to expect it with the tracking number if possible.